Summer Lesson and Guiding FAQs and Booking Terms

The following outlines Rhythm Japan’s (owned and operated by Rhythm & Beats.co. Ltd.) Privacy Policy for the website.

General Booking Terms

Payment of your lesson or tour (either via a third-party agent or directly to Rhythm Japan) constitutes acceptance of all terms and conditions listed for all parties participating in Rhythm Rides and/or Summer Tours Niseko products (named or otherwise).

Lift passes are required to be purchased for the duration of the lesson or guided product, when accessing a resort area. No refund will be given for any unused portion of lift passes.

Please arrive in suitable gear for your activity, with a valid lift ticket 15 minutes before your scheduled lesson/tour time. All lessons/tours start at the scheduled time & lessons/ tours cannot be extended or rescheduled following the late arrival of a guest for any reason.

All parties agree that they have valid travel insurance that covers the snowsports/outdoor activities being participated in. Please note, guests are responsible for their own medical expenses including rescue fees when accessing terrain outside of the resort boundaries.

Rhythm Rides lessons and guiding & Summer Tours Niseko may be recorded by a Rhythm-sponsored photographer/videographer. Customers acknowledge that they and their party’s likeness may appear in future print or digital media without remuneration.

Payment Terms

A deposit of 20% is required within seven days of the booking.

The remaining 80% is due at least seven days before the lesson/tour date.

Lesson Accident & Personal Liability Terms

Engaging in outdoor sporting activities such as mountain biking, cycling or hiking are hazardous.

Rhythm Japan and its employees cannot be held liable for accidents or injuries, including serious bodily harm or injury resulting in death that occurs before, during or after your guide or tour.

All those who partake in a Rhythm Rides and/or a Summer Tours Niseko product will indemnify Rhythm Japan, its employees, affiliates and agents from all actions, suits, claims for damage and demands for personal injury, loss or damage.

CANCELLATION POLICY

  • Up until 3pm the day before the booked lesson/tour date, a full refund will be provided for any reason.

  • From 3pm the day before the booked lesson/tour date a 100% cancellation fee will be incurred.

  • No compensation can be made for the loss of tour time due to injury or illness if the guiding has commenced. Upon receipt of a valid medical certificate, a reschedule or refund of future lessons is possible.

  1. We must be advised before your new lesson has commenced.

  2. Rhythm must receive the report within 24 hours of the cancelled/missed lesson.

  • We reserve the right to cancel any reservations that do not meet our booking terms or have not been paid by the due date.

In the event of extreme weather that has caused the resort to cease operations or the safety of the tour is at risk, we will offer a reschedule or refund of the lesson/tour

  • A 100% refund  is only available at the discretion of the manager  for lessons/tours that have not commenced.

  • A partial refund for the unused portion of lessons/tours that had already commenced.

  • Not available if suitable terrain is available for the booked lesson or tour.

If you are unable to enter Japan due to travel restrictions related to Covid 19 we will offer a full refund.

  • We must be advised prior to the commencement of the lesson or tour.

  • Proof of inability to travel must be provided within 24 hours if requested.

We are unable to reschedule or offer a refund for lessons and tours due to a Covid diagnosis. 

The price of any summer tour is inclusive of the guide, and any transportation needed to reach the tour location from Rhythm Base if required. Transport is not provided for mountain bike lessons. The customer is responsible for booking any other related equipment necessary to partake in the tour, such as a bicycle and helmet.

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