Rhythm Rides T&Cs

Payment of your lesson or tour (either via a third-party agent or directly to Rhythm Japan) constitutes acceptance of all terms and conditions listed for all parties participating in Rhythm Rides lessons or guiding (named or otherwise).

Payment of your lesson or tour (either via a third-party agent or directly to Rhythm Japan) constitutes acceptance of all Rhythm Japan and Flywire terms and conditions listed for all parties participating in Rhythm Rides lessons or guiding and/or Summer Tours Niseko products (named or otherwise).

Flywire is the Payment platform that facilitates online payment transactions for Rhythm Japan.

Flywire Terms and Conditions

Lift passes are not included with any lesson or guiding product. They are required to be purchased separately for the duration of the lesson or guided product, when accessing a resort area. 

No refund will be given for any unused portion of lift passes.

Please arrive in suitable warm and waterproof gear for your activity, with a valid lift ticket five minutes before your scheduled lesson/tour time. All lessons/tours start at the scheduled time and lessons/tours cannot be extended or rescheduled following the late arrival of a guest for any reason.

All parties agree that they have valid travel insurance that covers the snowsports/outdoor activity being participated in. Please note, guests are responsible for their own medical expenses including rescue fees when accessing terrain outside of the resort boundaries.

Rhythm Rides lessons and guiding may be recorded by a Rhythm sponsored photographer/videographer. Customers acknowledge that they and their party’s likeness may appear in future print or digital media without remuneration.

Skiing, snowboarding and other mountain sports are high-risk activities.

Rhythm Japan and its employees cannot be held liable for accidents or injuries, including serious bodily harm or injury resulting in death that occurs before, during or after your guide or tour.

All those who partake in a Rhythm Rides Lesson or Guiding product will indemnify Rhythm Japan, its employees, affiliates and agents from all actions, suits, claims for damage and demands for personal injury, loss or damage.

Therefore, anyone participating in Rhythm Rides Lessons or Guiding services provided by Rhythm Japan is agreeing to:

• Not hold Rhythm Japan legally responsible

• Not sue or make claims against Rhythm Japan, its employees, affiliates, or agents

• Take personal responsibility for any injuries or damages that might occur during the activity

A deposit of 20% is required within seven days of the booking.

The remaining 80% is due at least seven days before the lesson/tour date.

• Up until seven days prior, a full refund will be provided for any reason.

• From seven days prior until 48 hours prior a 20% cancellation fee will be incurred.

• Within 48 hours of the booked lesson/tour date a 100% cancellation fee will be incurred.

• No compensation can be made for the loss of tour time due to injury or illness if the lesson or tour has commenced. 

• A 100% refund or lesson/tour reschedule is possible upon receipt of a valid medical certificate, a reschedule or refund of future lessons is possible, on the condition that:

  • We are advised at least one hour before your lesson/tour is due to commence.

  • Rhythm must receive the valid medical certificate within 24 hours of the cancelled/missed lesson.

• We reserve the right to cancel any reservations that do not meet our booking terms or have not been paid by the due date.

• Flywire may charge additional processing fees, including up to 1% of the refund amount.

In the event of extreme weather that has caused the resort to cease operations or the safety of the tour is at risk, we will offer a reschedule or refund of the lesson/tour

• A 100% refund  is only available at the discretion of the manager  for lessons/tours that have not commenced.
• A partial refund for the unused portion of lessons/tours that had already commenced.
• No compensation is available if suitable terrain is accessible for the booked lesson or tour.

Our program is offered at a fixed price for the entire season regardless of how many days you can attend during the season.  We are unable to offer pro-rata refunds or rescheduled lessons due to missed program days.

We will offer a refund or reschedule only for the following reasons:

• The training session has been cancelled by Rhythm Futures.

• There is a season-ending injury – a valid medical certificate is required.

Exceptions due to mountain closure

If we deem the conditions unsuitable to train in, we may decide to postpone a training day. In this instance, we will first look to reschedule the session to another suitable day, or if this is not possible we will provide a pro-rata refund.

Mixed discipline private lessons are not available.

Mixed Abilities

There can be no more than two ability levels in difference between lesson participants. For example levels two and three could take a lesson together, but levels three and five could not.

Mixed-age lessons

We are happy to accommodate lessons that include mixed age lessons (adults and children) to ensure you’re able to enjoy your time on the mountain as a family. However, we typically do not recommend children under 7 join lessons with adults due to the difference in learning style, ability and speed. Please contact our guest services team to discuss your options and ensure your goals are achievable prior to making a reservation.

Children 6 years and under

For children 6 and under we recommend the following maximum lesson sizes:

• 5-6 years old - 3 children max

• 4 years old - 2 children max

• 3 years old - 1 child max

Lessons start at the scheduled time and are continuous.

In collaboration with your instructor/guide you will agree a time during your full day experience to take a 30-minute break for lunch. Please note that the lunch break is considered part of your lesson time.

Only full-day lessons are available during 14th Dec - 10th Jan and 15th - 28th Feb.