Privacy Policy

There are many aspects of the site that can be viewed without providing personal information, however, for access to future Rhythm Japan customer support features and communications, or to hire gear online, you are required to submit personally identifiable information. This may include but not limited to: first name, surname, address, date of birth, contact phone numbers, credit card details (for online hire only), and other personal information.

The security of your personal information is very important to us. We are committed to protecting the information we collect. We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We use SSL encryption on our website from which we transfer certain payment and personal information.

Non-Personal Information

For each visitor to reach the site, we expressively collect the following non-personally identifiable

information, including but not limited to: browser type, version and language, operating system,

pages viewed while browsing the website, page access times and referring website address.

This collected information is used solely internally for the purpose of gauging visitor traffic, trends

and delivering personalized content to you while you are at this website.

Personal Information

We will use your personal information to the extent necessary for achieving the purposes set out

below or the purposes permitted under applicable laws and regulations.

- To provide and maintain of the services, such as to book gears and/or services, process

invoices or settle payments, and provide the booked gears and/or services

- To respond to your inquiries

- To provide marketing and advertisement communications about, but not limited to,

special deals, news and other relevant information of Rhythm Japan and its group

companies

- To develop and improve our services

- To provide your personal information to third parties in accordance with Section 4 below

We may occasionally hire or use other companies/third party to provide services on our behalf, including but not limited to handling customer support enquiries, or implementing marketing related campaigns. Those companies will be permitted to obtain only the personal information they need to deliver the service and do not use your personal information for their own purposes. Rhythm Japan takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

We may share, transfer or disclose your personal information that constitutes personal data to (i) our group company, Evolucion Innovations, Inc. and its subsidiaries, located in the United States of America and Canada (collectively, “evo”) and (ii) our service providers located outside Japan.

Information regarding the personal information protection system in the United States is available here (https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_america/).

Information regarding the personal information protection system in Canada is available here (https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_canada/). Information regarding the measures taken by evo to protect personal data is available in evo’s privacy policy (https://www.evo.com/pages/what-is-your-privacy-policy). 

The recipients may also include service providers located outside Japan that provide services on our behalf. Because these service providers may be selected or changed from time to time depending on business, technical, security, and operational requirements, we may not be able to identify all relevant countries at the time your consent is obtained. We will require such service providers to handle personal data in accordance with contractual obligations designed to protect personal data, including obligations relating to confidentiality, security controls, restrictions on use, restrictions on onward transfer, incident management, and deletion or return of personal data. Where required under APPI, we will provide additional information or obtain additional consent before providing personal data to a third party located outside Japan.

Our website may provide links to other websites for your convenience and information. These  websites may operate independently from Rhythm Japan. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by Rhythm Japan, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

Rhythm Japan reserves the right to make amendments to this Privacy Policy at any time. If Rhythm Japan amends, changes or modifies this Privacy Policy, it will post the changes on the then current version of this Privacy Policy and will indicate at the top of this page the effective date of such changes to this Privacy Policy. You are expected to check and read the latest version of this Privacy Policy which will be posted in such manner.

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please contact us. You may be required to put your request in writing for security reasons. Rhythm Japan reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Rhythm Japan welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us at info@rhythmjapan.com

• HEAD OFFICE *different from equipment pickup location
• 1-1-34 Niseko Hirafu 4 jo, Kutchan-cho Abuta-gun, Hokkaido 044-0087, Phone +81 136 23 0164