Rent the best gear

No. Unfortunately, we are unable to hold specific boards or skis as another customer may have the product out at the time of your arrival. When you pick up your rentals we can check our system and see when the product is expected back and contact you if it arrives earlier.

There is insurance built into the price of the rental and this covers repairable damage, which includes:

• Base work and p-tex
• Tunes and edge sharpening
• Base patches
• Core shots

If there is extensive but fixable damage, the minimum cost of a full tune is charged. If equipment is damaged beyond repair the payable insurance excess is the 14-day rental price for that item.

Non-repairable damage includes:

• Snapped board or ski
• Cracked top sheet
• Excessive base damage
• De-lamination
• Lost or stolen item

If you lose your skis/board on the mountain there is a replacement charge, however if the equipment is returned to us in its original state we will refund the money. In the meantime we will fit you out with a new set of skis/board so you can continue your holiday.

View our Winter Rentals & Services FAQs and Terms & Conditions for more details.

We want to ensure that you’re kitted and fitted in all the correct gear, as such, Rhythm requires all customers to provide their height (cm) and weight (kg) measurements, as well as their ability level in accordance with our Skills Guide.

Equipment can be picked up free of charge after 1pm the night before the rental starts and can be kept until 10am the day after the rental period finishes.

We provide a free pick up and drop off service on your first day of rentals, so once you have been fitted out with your rentals, we can drive you back to your accommodation.

We do not deliver equipment. Although we may have all your sizing details, it is still important that the renter gets fitted in the store to ensure the customer gets the right gear specific to them.

To make any changes to your booking prior to the rental start date, please contact our Guest Services team .