Experience Packages
The following outlines Rhythm Japan’s (owned and operated by Rhythm & Beats.co. Ltd.) Privacy Policy for the website.
General terms and conditions
Payment of your lesson or tour (either via a third-party agent or directly to Rhythm Japan) constitutes acceptance of all terms and conditions listed for all parties participating in Rhythm Rides Experiences by Rhythm Japan.
All parties agree that they have valid travel insurance that covers the snowsports/outdoor activity being participated in. Please note, guests are responsible for their own medical expenses including rescue fees when accessing terrain outside of the resort boundaries.
All Experience Packages with Rhythm Rides may be recorded by a Rhythm-sponsored photographer/videographer. Customers acknowledge that they and their party’s likeness may appear in future print or digital media without remuneration.
Review the Terms & Conditions related to your Rhythm rental service here. Please note payment terms are applicable as per Trips.
Review Terms & conditions related to your Rhythm Rides lessons and guiding service here. Please note payment terms are applicable as per Trips.
Payment of your lesson or tour (either via a third-party agent or directly to Rhythm Japan) constitutes acceptance of all terms and conditions listed for all parties participating in Rhythm Rides lessons or guiding (named or otherwise).
Payment of your lesson or tour (either via a third-party agent or directly to Rhythm Japan) constitutes acceptance of all Rhythm Japan and Flywire terms and conditions listed for all parties participating in Rhythm Rides lessons or guiding and/or Summer Tours Niseko products (named or otherwise).
Flywire is the Payment platform that facilitates online payment transactions for Rhythm Japan.
Online payment
Payment via card will be processed by Flywire – the payment platform is used for all online payment transactions with Rhythm Japan.
You can view the Flywire terms and conditions here.
Bank transfer
Payment can be made via international electronic funds transfer in Japanese Yen to Rhythm Japan’s bank account.
Customers are responsible for any bank transfer fees incurred. If you would like to pay via bank transfer please contact our team.
Up until seven days prior, a full refund will be provided for any reason.
From seven days prior until 48 hours prior a 20% cancellation fee will be incurred.
Within 48 hours of the booked lesson/tour date a 100% cancellation fee will be incurred.
No compensation can be made for the loss of tour time due to injury or illness if the lesson or tour has commenced.
A 100% refund or lesson/tour reschedule is possible upon receipt of a valid medical certificate, a reschedule or refund of future lessons is possible, on the condition that:
We are advised at least one hour before your lesson/tour is due to commence.
Rhythm must receive the valid medical certificate within 24 hours of the cancelled/missed lesson.
We reserve the right to cancel any reservations that do not meet our booking terms or have not been paid by the due date.
Flywire may charge additional processing fees, including up to 1% of the refund amount.
- Changes to an Experience Package, such as the dates, or third-party services etc are not guaranteed until written confirmation is received from Rhythm.
- Requests to move reservations to a different season may not be accepted.
- Any reduction in the total amount payable is treated as a cancellation and is therefore subject to the cancellation policies of each service provider. Please note a cancellation fee may be incurred for some services.
When booking a Rhythm Rides Experience each traveller agrees that they have valid travel insurance with sufficient coverage for medical expenses, personal accidents, baggage loss, and potential trip curtailment or cancellation when travelling, as well as snowsports/outdoor activity.
Whilst in Japan you will be responsible for any medical expenses incurred should you become unwell or have an accident during your trip.
We strongly recommend that you have comprehensive travel insurance that specifically covers snowsports activities – this can often be omitted from standard policies. If you are booked onto our JaPOW Experience then in addition to snowsports you must also ensure that off-piste and backcountry skiing/snowboarding are covered, depending on your provider this may be an add-on.
Kindly be aware that the aforementioned insurance is not encompassed within your reservation with Rhythm Rides.
- Rhythm Japan cannot be held responsible for snow conditions. Cancellation or modification to any booking due to health reasons, flight delays, or any other reason, will be subject to the regular cancellation policy listed above.
- Experience packages cannot be cancelled or amended on the basis of snow conditions.
Contact us: If you have any questions regarding the above terms and conditions, please contact us at rides@rhythmjapan.com
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